Enhanced Calling Features
| Feature | Description of Use |
|---|---|
| Call Waiting | Call waiting lets you know if someone's calling while you're already on the phone. You can put you first call on hold, take the second call, and switch back again. 1. If you're on the phone and hear the 'Call Waiting' beeps, press Flash/Recall to put Caller 1 on hold and talk to CAller 2. Caller 1 won't be able to hear your conversation. 2. To put Caller 2 on hold and return to Caller 1, press Flash/Recall. Continue pressing Flash/Recall to alternate between the two calls |
| Call Return | With Call Return you can find out a caller's number, even if they don't leave a message. And you can return the call at the touch of a button. 1. When you hear the dial tone, dial *69 2. If you have received a call, you will hear the last number that called you, with the date and time of the call. 3. If you wish to return the call, dial 1. |
| Caller ID | Caller ID is a handy feature that can show you who's calling by displaying their phone number. Not every number will show up, unlisted numbers and numbers blocked by the caller will appear as PRIVATE, while international calls or calls from some areas within Australia will appear as UNAVAILABLE. |
| Three Way Call | Three Way Call lets you speak to two other people at once. Like a mini conference call, it's great when you need to make arrangements. 1. Establish a call with Person 1. You may phone them or they may phone you 2. Press Flash/Recall to place Person 1 on hold. 3. When you hear the dial tone, dial person 2's number.4. When you hear their number ringing, press Recall and talk to Person 1. You will both be able to hear Person 2's number ringing. OR If you would like to talk to Person 2 privately first, wait for them to answer, then speak before pressing Recall to begin you three-way conversation |
| Voice Mail | With our Voicemail service, you can check you messages while you're at home or out and about. You can even organise a wake-up or reminder call. Setting Up Voicemail To begin using Voicemail, you'll first need to set up a Personal Identification Number (PIN) and personal greeting. To do this, follow the steps below: Setting up your PIN 1. Dial *96 to enter Voicemail 2. Press 8 for user options 3. Press 4 for Set-up Options 4. Press 7 to change your PIN 5. Enter your new PIN then press # Changing your personal greeting 1. Press *96 to enter Voicemail 2. Press 8 for User Options 3. Press 4 for Set-up Options 4. Press 4 to change you personal greeting, then follow the prompts Using Voicemail General Hints If you need instructions at any time, press 0 To check if a feature is on at any time while accessing the prompts, press 04 To turn a feature on at any stage while accessing the prompts, press 05 To turn a feature off at any stage while accessing hte prompts, press 06 Listening to messages at home 1. Lift the receiver. If you hear a fast but interrupted dial tone, you have messages in your Voicemail box. 2. Dial *96 to enter Voicemail 3. To hear your messages follow the instructions Listening to messages when you're away from home 1. Dial 13 33 21 from any phone 2. Enter you Voicemail number (your phone number, including area code) and press #. E.g., press 0298765432#. 3. Enter your PIN and press # Deleting, replaying and saving messages Once you have heard each message, you will be given these options: To delete, press 3. To replay, press 7. To save, press 5 Setting up a wake-up or reminder call 1. Dial *69 to enter voicemail. 2. Press 8 for User Options 3. Press 8 for Wake-up Call 4. Press 2 to set up a new Wake-up Call 5. Follow the prompts to enter a phone number and time
|
| Selective Call Features | With Selective Call Features, you can choose to divert, accept or reject calls from particular numbers. You can apply Selective Call Features to up to 30 numbers at a time. |
| Selective Call Divert | Selective Call Divert allows you to decide which callers you want to divert. It’s a simple way to ensure you only receive the calls you want. |
| Setting up Selective Call Divert | 1. Listen for the dial tone 2. Press *63. You will hear a prompt telling you the status of the service and how many phone numbers are on your list 3. Press 3 4. Enter the phone number you want your calls diverted to, including area code, then press # 5. You will hear confirmation of the number you have entered 6. If the number is correct, press 1. If it is incorrect, press 0 and re-enter the number you want your calls diverted to 7. You can then add or remove the numbers you want diverted, or turn the feature on or off |
| Turning Selective Call Divert on | 1. Listen for the dial tone 2. Press *63. You will hear a prompt telling you the status of the service and how many phone numbers are on your list 3. Press 3 to turn the service on 4. You will hear the phone number that your calls will be diverted to. 5. If the number is correct, press 1. If it is incorrect, press 0, then re-enter the number you wish to have your calls diverted to. The service is now on 6. Call divert will now be on, so you can hang up |
