Exetel Billing Sales Information

Exetel Forum (Answered By Any Member – Including Exetel Engineers)

You can post any question which will usually be replied to quickly if the “knowledge base” of previous posts/answers doesn’t provide you with an immediate answer.

http://forum.exetel.com.au/

AI Robot (Calliope)

Calliope uses the latest version of AI scripting that has been refined by Exetel over the past 24 months to be able to provide the answers to over 30,000 of the more commonly asked questions.

http://calliope.exetel.com.au/

Frequently Asked Questions

Exetel constantly add to and refine this text based, indexed, list of the most common billing related questions we are asked.

http://www.exetel.com.au/c_billing_faq.php

Email Exetel Billing Sales

If the above help facilities and guides haven’t helped you answer your questions you can email:

billing@exetel.com.au

Please give a concise description of your problem, your ADSL1 telephone line number and a contact number for day time and after hours.