Exetel Franchise (26/3/08)
Customer Services Available - Franchise
Exetel will provide all of its current and future communications services to the franchisee at an agreed discount to the prices that Exetel itself offers the same services.
Products and Services included in the current suite of offerings are:
- ADSL1 broadband
- ADSL2 broadband
- SHDSL and Ethernet Business services
- VoIP, Wire Line and Mobile services
- Netcomm hardware
Requirements To Obtain An Exetel Franchise
The main requirements to obtain an Exetel franchise are:
- It's an exclusive arrangement under which the franchisee does not offer any other provider's services that compete with the services offered by Exetel.
- The franchisee can offer any products or services that do not compete with Exetel's products and services
- The franchisee has been in business for a minimum of three years
- The franchisee has a minimum of 50 Exetel services in their capacity as an Exetel agent or has 100 ADSL services supplied via other providers
- The franchise contract is for a minimum of three years renewable for a further three years
The franchisee trades under the Exetel name: Exetel (Location) Pty Ltd with a reference to the name of the previous business (formerly: XYZ Computers Pty Ltd) below the main Exetel name in smaller typeface.
Support From Exetel
Exetel will provide the following support:
- All code for the web site, back end processes and associated application, ordering and tracking requirements
- User Facility back end similar to that Exetel currently provides to its own end users
- Billing services if required
- The same level of provisioning, delivery and fault finding and resolution tools that Exetel currently has or will subsequently develop
- Telephone support for the end user, if required, at a fee for service
- Access to Exetel's management control systems and all training and operational material as exists currently and as is subsequently developed
Applying To Become An Exetel Agent
If you wish to apply for an Exetel franchise please read the draft franchise contract that you will find by clicking here.
If, having read the draft contract, you wish to apply for an Exetel Franchise please send the following information:
Company Name
Street Address
ABN
Main Contact Name
Years in business
Products/services currently sold and number of customers by service
Number of full time employees by type
Your current customer marketplace
to jamesl@exetel.com.au and we will respond to you within five working days.

