Exetel's Virtual ISP Program (14/6/07)
Sourcing A VISP Service From Exetel
Exetel is a relatively well known ADSL "brand name" in NSW and is increasingly better known in other States and Territories of Australia. Exetel is able to provide ADSL1 services to smaller ISPs to re-brand as their own services using their own realm and providing all billing and support and added value services in whatever way they determine best meets their commercial objectives.
Exetel can provide plans tailored to meet the ISPs needs except that Exetel cannot provide any form of "Unlimited" plan nor can it provide a "direct feed" type service. The bases of providing a "white box re-brandable" ADSL1 service is:
- A base monthly price for each of the 4 ADSL1 speed offerings
- A low per megabyte charge for downloads
- On line ordering and tracking tools
- On line diagnosis tools for fault resolution
- On line "dead service" fault logging and tracking
The VISP can set its own end user pricing and activation pricing and ‘design’ its own plans/included download offerings
Requirements To Acquire VISP Services From Exetel
The requirements to source VISP services from Exetel are:
- An established ISP business with a minimum of 150 ADSL services
- A solid financial business track record
- The agreement to pay for services by direct debit one month in advance
If you wish to discuss what Exetel might be able to offer your ISP please email:
with a contact number and we will call you within 24 hours.
Applying For A VISP Service
If you wish to apply for VISP services through Exetel please read the draft VISP contract that you will find by clicking here.
If, having read the draft contract, you wish to proceed with applying for an Exetel agency please send the following information:
- Company Name
- Street Address
- ABN
- Main Contact Name
- Years in business
- Products/services currently sold
- Number of full time employees by type
- Your current customer marketplace
If we agree that your application meets our basic requirements we will call you to discuss the terms of a contract within 48 hours of your application.

