Small Business Plans

Exetel recognises that you only really save if you receive hassle free telecommunications services you can absolutely rely on.
Exetel has designed a range of plans to fit all your telecommunications needs on one bill.
One bundled bill. Smart, Cheaper, and Better Service.

FREE TP Link TD-W8951ND Modem with every ADSL1/2+ order. Offer valid from 1st May 2013 to midnight 31st May 2013.


SMB 1

A-SMB 1

SMB 2

Small Business
(with 1 or 2 employees)
Small Business
(with 1 or 2 employees)
Small Business
(with up to 6 employees)

$69/month

$79/month

$89/month

2500 GB ADSL2+
+
Standard Telephone Line Rental
+
9000 Call Minutes to Local, National and Calls to Optus Mobiles
+
F-Secure PC Security & Online Backup (20 GB & 3 licenses)
5000 GB ADSL2+
+
Standard Telephone Line Rental
+
9000 Call Minutes to Local, National and Calls to Optus Mobiles
+
F-Secure PC Security & Online Backup (20 GB & 3 licenses)
2500 GB ADSL2+
+
Standard Telephone Line Rental
+
VoIP Plan with $19.00 of Included Call Value which can accommodate up to 6 employees
+
F-Secure PC Security & Online Backup (20 GB & 3 licenses)
Order Order Order
Plan Name SMB 1 A-SMB 1 SMB 2
Monthly ADSL2+ Plan Charge Including Telephone Line Rental - - $89.00
Monthly ADSL2+ Plan Charge Including Telephone Line Rental
& 9000 Minutes of Calls
$69.00 $79.00
Included Download Allowance (Anytime Usage) 2500 GB 5000 GB 2500 GB
Contract Term 12 Months
ADSL1/2+ Line Activation Charge $40.00 or $69.00†
Total Minimum Cost $868.00 $988.00 $1,108.00
Early Termination Charge $100.00
Cost of 1 MB of data usage (included usage) Included in monthly plan value
Cost of 1 MB of data usage (excess usage) Speed Shaping to 1024/384 kbps
Plan Information Summary Summary Summary Summary
Critical Information Summary Offer Summary Offer Summary Offer Summary

† Once off ADSL Line Activation Charge for a new telephone line service will cost $69.00 or to move your existing telephone number to Exetel will cost $40.00.

Plan Inclusions


  • The SMB 1 and A-SMB 1 Small Business plan has a contract term of 12 months. If for whatever reason, the service is cancelled before the end of the 12 month contract period then a $100.00 early termination charge will be incurred.
  • The SMB 2 Small Business plan has a contract term of 12 months. If for whatever reason, the service is cancelled before the end of the 12 month contract period then a $100.00 early termination charge will be incurred.
  • Free Domain Name Hosting.
  • Free Web site hosting (up to 1 GB).
  • Free Email hosting (up to 30 email addresses).
  • Support 8.30 am to 11.00 pm 7 days a week including public holidays.
  • "Rolls Royce" User Facilities that allow you to control all aspects of your services.
  • PC Security and Online Backup powered by F-Secure (PC Security 12). Includes 20 GB of online backup space and supports 3 devices on a 12 month contract term.
Plans Service Activation Charge Monthly Access Charge Downloads Included Excess Downloads per GB Contract Period Contract Terms & Minimum Total Cost 2 Cost of 1 GB of data usage (Included Peak Data Allowance) Critical Information Summary Order
ADSL2+ AAPT Infrastructure Plans 1
SMB 3 † $60.00++ $65.00 500 GB Speed Shaping** 12 Months $840.00 $0.13 Offer Summary Order
A-SMB 3 † $60.00++ $75.00 1000 GB Speed Shaping** 12 Months $960.00 $0.08 Order
ADSL2+ Wide Coverage Infrastructure Plans 1
SMB 4 $60.00# $65.00 500 GB Speed Shaping** 12 Months $840.00 $0.13 Offer Summary Order
A-SMB 4 $60.00# $75.00 1000 GB Speed Shaping** 12 Months $960.00 $0.08 Order
ADSL 1 Wide Coverage Infrastructure Plans 1
SMB 5 $60.00# $65.00 500 GB Speed Shaping** 12 Months $840.00 $0.13 Offer Summary Order

Monthly Telephone Charges


Monthly Line Rental:$25.00 Local calls:20 cents (untimed)
National calls:15 cents per min * Calls to mobiles:35 cents per min *
13/1300 Calls:30 cents per call International Calls:Please click here *
* These calls incur a connection charge of 35 cents per call
The monthly line rental charge is for one standard business line access. It is not for an ISDN service.
Plan Name SMB 3 † A-SMB 3 † SMB 4 A-SMB 4 SMB 5
Monthly ADSL1/2+ Plan Charge $65.00 $75.00 $65.00 $75.00 $65.00
Included Download Allowance (Anytime Usage) 500 GB 1000 GB 500 GB 1000 GB 500 GB
Speed1 ADSL2+ ADSL2+ ADSL2+ ADSL2+ 8192/384 kbps
Contract Term 12 Months
ADSL1/2+ Line Activation Charge $60.00++ $60.00 or $120.00#
Total Minimum Cost2 $840.00 $960.00 $840.00 $960.00 $840.00
Early Termination Charge $100.00
Cost of 1 GB of data usage (included usage) $0.13 $0.08 $0.13 $0.08 $0.13
Cost of 1 GB of data usage (excess usage) Speed Shaping to 1024/384 kbps
Plan Information Summary Summary Summary Summary Summary Summary
Critical Information Summary Offer Summary Offer Summary Offer Summary

Standalone Small Business ADSL1/2+ Packages Plan Information


  • 1ADSL2+ line speeds are from 1536/256 to what your line can actually attain from time to time, of which speeds achieved by any user will depend on many factors beyond Exetel's control, like distance from exchange, diameter of the copper, copper quality, exchange configuration, network configuration, etc (Average Speed Obtained From 100 Test Users Was 9.5 Mbps Down And 840 kbps Up).
  • 1ADSL1 8 Mbps Maximum speeds are from 8192 kbps Down/384 kbps Up (in ideal conditions average speeds will be less than this).
  • 2Minimum Total Cost for ADSL1/2+ Plans over a 12 Month Contract Term = (Monthly Access Charge x 12 Months) + (Service Activation Charge). Early termination fees apply.
  • † SMB 3 is only available where AAPT infrastructure is available in your exchange.
  • ++ This Service Activation Fee applies to users with or without ADSL or ADSL2+ on their nominated telephone line.
  • #This transfer charge applies to users of ADSL1 and ADSL2+ moving from another ADSL ISP. If you require a new service, a $120.00 service activation fee will be charged.
  • ** Once allowance is reached speed slows to 1024/384 kpbs until your next billing cycle starts.

Plan Inclusions


  • The SMB Small Business plans have a contract term of 12 months. If for whatever reason, the service is cancelled before the end of the 12 month contract period then a $100.00 early termination charge will be incurred.
  • All uploads are not charged.
  • Please be aware that the upload and download speeds on all ADSL 1 8192/384 kbps plans are not guaranteed in any way by Exetel. Telstra's statement on speeds likely to be obtained on these plans is "About 70% of customers on the 8000 kbps service can access speeds around 6000 kbps or more."
  • Similarly ADSL2+ plans are not guaranteed at any particular speed as they, too, are dependent on many factors outside Exetel's control.
  • All prices include GST.
  • SMS from your keyboard at 7 cents per 160 character message.
  • Fax from your keyboard at 10 cents per fax for the first page then 3c per page.
  • Free Email hosting (up to 30 email addresses).
  • All plans include 1 static IP.
  • All plans include 200 megabytes of personal web space.
  • 'Rolls Royce' User Facilities that allow you to control all aspects of your services.
Plans Standard Connection
Charge #
Monthly Line Rental Charge Contract Period Minimum Total
Cost 1
Critical Information
Summary
Order
TELB1 $59.00 $25.00 12 Months $359.00 Offer Summary Order

The ADSL service, the Telephone Monthly Line Rental and call service are separate components.

The Exetel Telephone Only Plan can be used/bundled with your current ADSL service from your existing provider. You can also choose to bundle the Exetel Telephone with an Exetel ADSL service.

The telephone call costs for both these options are highlighted below. These prices should provide you with considerable savings compared to your current telephone costs.

Monthly Line Rental:$25.00 Local calls:20 cents (untimed)
National calls:15 cents per min * Calls to mobiles:35 cents per min *
13/1300 Calls:30 cents per call International Calls:Please click here *

Minimum Total Cost for Telephone Line Rental over a 12 month contract term = (Monthly Line Rental Charge x 12 Months) + (Service Activation Charge). Early termination fees apply.

* These calls incur a connection charge of 35 cents per call

# Standard Connection Charge is on the premise that a phone socket is already in place. Other Connection Charges can be found in the order form here under 'New Telephone Connection Costs'

1 Minimum Total Cost for Telephone Only Plan(s) over a 12 month contract term = (Monthly Line Rental Charge x 12 Months ) + (Service Activation Charge). Early termination fees apply.

For assistance in ordering these ADSL plans, please contact (02) 8030 1000 / 1300 788 141 to speak to one of our friendly sales consultants.

Further Information On These Services


If you wish to discuss any aspect of these small business plans please call:

Phone:(02) 8030 1002 - Option 1 (Sydney Users) or 1300 393 835 - Option 2 (Nationwide).

OR

Email: smallbusiness@exetel.com.au

Note: Plans are available only for businesses with a registered ABN/ACN's. Please use your registered trading name in the "Company Name" field in the order form. To verify your ABN and trading name please visit the ABN Lookup page abr.business.gov.au

Please keep in mind the small business plans are residential grade services with no Service Level Agreements (SLAs). If you are after a business grade service please contact Exetel Business Sales on 0280301002 or visit www.exetel.com.au/bga-overview.php