13/1300/1800 Business Inbound Service

1300 service numbers allow your customers to call your business for the cost of a local call from any location in Australia

1300 service numbers offer other benefits for businesses:

• Gives the business a professional image
• Assists business expansion outside its local area
• Provides a single, national point of contact for businesses of any size

Exetel provides an inbound 13/1300/1800 wireline telephone service for businesses requiring this service. The wholesale supply of service is done via AAPT, whom Exetel have had a long-standing partnership with.

How a 13/1300/1800 Inbound Service Works

There are two costs to a 13 or 1300 call.The first cost is payed by the caller and this is limited to the cost of a local call, if the 13 or 1300 number is dialled from any landline in Australia. The second cost is paid by the owner (company) of the 13 or 1300 number. Since the owner of the 13 or 1300 service subsidises the costs of the call, this is an incentive for their customers in that their call cost is reduced. For a 1800 inbound service, the originating call cost (the person making the call) is nothing.

13/1300/1800 Service Coverage and Routing

The 13/1300/1800 Inbound service is available in any location in Australia for both originating a call to the service and terminating calls on to the service. Exetel can supply call routing specific to your needs, including Australia-wide and state-based.

13/1300/1800 Porting

Exetel provides the ability to port your existing 13/1300/1800 service to Exetel.

Detailed Invoices and Usage

Exetel provides detailed monthly billed invoices (on the 1st of the month) as access to current month usage charges. These are accessible via a secure Exetel members facility login provided at time of connection of service.

For more information

To discuss your inbound telephony requirements with a business consultant, please email voice@exetel.com.au or call 02 8030 1040