HSPA Service Availablilty
Please note, we do not guarantee service. Exetel uses maps provided by Optus to qualify customers, and can only advise whether they think service is available. Exetel in some cases may recommend a YAGI antenna, in order to improve service, however do not guarantee service will be improved.
To see if you have service where you live please call:
Phone (Sydney Users): (02) 8030 1000 (This is a VoIP number so Exetel VoIP users can call at no charge)
Phone (National): 1300 788 141 (This is an Exetel VoIP number so Exetel VoIP users can call at no charge)
Or email:
Residential Support Email: residentialsupport@exetel.com.au
Please be advised a reply to your email may take up to 72 hours.
(Business Days, (including all public holidays) 8.30 am to 9.30 pm Eastern Standard Time and Eastern Summer Time)
(Week Ends 12.30 pm to 9.30 pm Eastern Standard and Eastern Summer Time)
