Exetel Business Mobile Services
Exetel offers a mobile service using the Vodafone network. A customer can get a new mobile number or 'port' their current number. Exetel will issue a new SIM card to the customer, via post. Exetel’s business mobile plans are not suitable for people who make a large number of mobile telephone calls – such users are much better off using of the many “capped” plans that available from the carriers themselves.
Exetel’s mobile plans are aimed at the business user whose monthly mobile bill is less than $50.00. For these users any of the Exetel plans will reduce the majority of user’s monthly bills by more than 30%.
Billing Period
The mobile plans offered by Exetel are 'post paid' which means that you are billed for your calls monthly in arrears. The billing period is from 16th of the previous month to the 15th of the current month.
The $20.00 service activation fee will be debited to your credit card/bank account before the account is activated; all other charges will be debited to your credit card/bank account on, or around, the 21st of each month.
Your mobile charges will appear on a separate bill if that is the only service you have with Exetel or on your wire line bill in a separate section if your long distance calls are also with Exetel.
The bill will not appear on the user area of the Exetel web site until around the 21st of each month.
Exetel don't send you a paper bill. Your monthly bill is displayed on a secure area of the Exetel web site and you can view it/print it from there. Your last 12 months mobile bills are displayed in this area.
Bill Issue Date
The issue date is the same as the wire line telephone service. It is billed on the 21st of the month.
Call Charges
All calls charges are shown as per minute rates (including GST) but are billed per second; you will only ever pay for the number of seconds each call is connected.
Flag Falls
There are no flag falls on any Exetel mobile call types.
Contract Periods
No contract periods apply to any Exetel Mobile Phone service plans.v
Mobile Handsets
Exetel's mobile service plans do not include a mobile handset; you will need to source this yourself .
Activation/Delivery Time
From the time you submit your on line application to the time you receive your new Mobile Sim is approximately 3 working days If you are 'porting' your current mobile number from Optus, Telstra or 3 you will need to call Exetel once you have received your new sim card to activate your Exetel mobile service.
Exetel Mobile Plan Prices As At 1st November 2005
| Plan Name | Once off Activation Charge | Monthly Minimum Charge | Included Calls in Minimum Charge | Per Min Calls To Landlines | Per Min Calls To V'Fone Mobiles | Per Min Calls to Other Mobiles | SMS Charge Per Message |
| Business C | $20.00 | $30.00 | $30.00 | $0.20 | $0.20 | $0.20 | $0.15 |
** FREE EXETEL TO EXETEL CALLS FOR 2 MINUTES. After 2 minutes the rate reverts to the per minute rate for Vodafone to Vodafone.
All calls are billed per second
No flag fall applies to any standard call
GST is included in all charges quoted above
Unused call credits do not 'roll over' to subsequent months
There is no minimum contract period
Data, Fax & GPRS
| Data & Fax Calls (PSTN or same network) | $0.083 Flagfall | $0.495 per minute (billed per second) |
| Data & Fax Calls (other network) | $0.083 Flagfall | $0.627 per minute (billed per second) |
| WAP (0414131313) | $0.000 Flagfall | $0.660 per minute (billed per second) |
| GPRS Domestic | 15 kb minimum | $0.00990 per Kb (One Kb = 125 bytes of data) |
| GPRS Roaming | 75 kb minimum | $0.05775 per Kb (One Kb = 125 bytes of data) |
Other Mobile Charges(All Plans)
| Voice Mail Deposit | $0.18 per minute (billed per second) |
| Voice Mail Retrieval | $0.18 per minute (billed per second) |
| MMS | $0.75 per message |
| MMS (Video) | $0.95 per message |
| Call Diversion | charged at the rate for the diverted destination |
| International Destinations | Please click here |
