Exetel's NBN Services 
Use NBN’s interactive maps to find out when the NBN will be coming to your area http://www.exetel.com.au/residential-fibre-overview.php#availability_nbn
† The download and upload speeds stated below are the maximum that each type of link can deliver and will rarely, if ever, be achieved by any user for all sorts of reasons. Exetel makes no guarantees of any kind on the actual speeds that will be achieved by any individual users as we rely on our supplier to ensure its services are provisioned to deliver optimum speeds at all times. Should any user not receive speeds consistent with their distance from the exchange then Exetel will allow such a customer to cancel their service without penalty.
Speeds that customers experience on these services in practice have tended to be affected by the following internal and external factors:
- The number of individual end-users at a residence using the service at the same time.
- The end-user’s network, operating system, hardware, software and software configuration (Eg – router/firewall configuration).
- The connection method within the premises (wireless or fixed).
- The type of content being downloaded by the end-user.
- The source of the content (the destination host) being downloaded (including any content server limitations).
- Domestic backhaul capacity & International links capacity.
| Plan Name |
NBN1-
50 |
NBN1-
150 |
NBN2-
50 |
NBN2-
150 |
NBN3-
50 |
NBN3-
150 |
NBN3-
250 |
NBN4-
50 |
NBN4-
150 |
NBN4-
250 |
NBN4-
500 |
| Monthly Plan Charge |
$49.50 |
$59.50 |
$54.50 |
$64.50 |
$69.50 |
$79.50 |
$84.50 |
$79.50 |
$89.50 |
$94.50 |
$139.00 |
| Included Download Allowance (Peak Period) |
50 GB |
150 GB |
50 GB |
150 GB |
50 GB |
150 GB |
250 GB |
50 GB |
150 GB |
250 GB |
500 GB |
| Included Download Allowance (Off Peak Period) |
Unmetered |
| Contract Term |
12 Months |
| Line Activation Charge |
$50.00 |
| Total Minimum Cost 1 |
$644.00 |
$764.00 |
$704.00 |
$824.00 |
$884.00 |
$1,004.00 |
$1,064.00 |
$1,004.00 |
$1,124.00 |
$1,184.00 |
$1,718.00 |
| Early Termination Charge |
$100.00 |
| Cost of 1 GB of data usage (Included Peak Data Allowance) |
$0.99 |
$0.40 |
$1.09 |
$0.43 |
$1.39 |
$0.53 |
$0.34 |
$1.59 |
$0.60 |
$0.38 |
$0.28 |
| Cost of 1 GB of data usage (excess usage) |
Speed Shaping to 1024/384 kbps |
| Critical Information Summary |
Offer Summary |
Offer Summary |
Offer Summary |
Offer Summary |
Plan Information
As the NBN service presents as a 10/100/1000 Mbps Ethernet Interface, technically you can connect a single PC directly to this interface. However, Exetel does not recommend this approach as service performance and security may be impaired. Exetel’s recommended approach is to utilise a Router that has an Ethernet WAN Interface that can manage the Internet connectivity session as well as provide Firewall and Network Address Translation (NAT) capability. Exetel has such a Router for sale as follows - https://www.exetel.com.au/modemorder/index.php .
* Once allowance is reached speed slows to 1024/384kbps until your next billing cycle starts.
All Services Include VoIP Telephone Number with every Residential VoIP order.
** VoIP calls via the Exetel ‘DID’ are 10 cents per unlimited local or national call and 22 cents per minute to any mobile number within Australia.
Uploads not counted.
1Total Minimum Cost for NBN Fibre Broadband plans over a 12 month contract term = (Monthly Plan Charge x 12 Months) + Line Activation Charge. Early termination fee of $100.00 will apply.
| Peak Period : |
9.00 am - 1.00 am |
| Off Peak Period : |
1.00 am - 9.00 am |
Click to view Plan Inclusions