Current Specials

Exetel Fibre VoIP Pricing

Plan

Monthly Minimum Charge

Included Untimed Calls To All Landlines and non-Exetel VoIP services within Australia

Untimed Calls To All Landlines and non-Exetel VoIP services within Australia (when Included Plan Call Allowance is exceeded)

Per Minute Chargeto Mobile Services within Australia

Charge Per WebSMS within Australia

RV5

$5.00

60

$0.10

$0.25

$0.07

RV15

$15.00

250

$0.095

$0.22

$0.07

RV30

$30.00

500

$0.09

$0.20

$0.07

What is VoIP?

Voice over Internet Protocol (VoIP) is a way of making telephone calls using your broadband data connection, rather than via the traditional PSTN (public switched telephone network) that we all know. A recent ACMA survey showed that VoIP take up accelerated by 40% in 2009:

http://www.acma.gov.au/WEB/STANDARD/pc=PC_311988

How does a VoIP call work?

The VoIP "call" is transferred as a series of data packet packets, rather than as an analogue voice signal. The basic steps involved in the origination and termination of a VoIP call are:

  1. conversion of the analog voice signal to digital format
  2. then compression/translation of the signal into internet protocol (IP) packets for transmission over the Internet.
  3. this process is reversed at the receiving/call termination end. The data packets are translated back into a voice signal.

Advantages of Exetel VoIP

The main advantage of VoIP is much cheaper call costs.

You can make a call to any landline in Australia for as low as $0.10 per call, or a call to any Australian mobile for just $0.12 per minute.

VoIP calls these days, and particularly with Exetel, are the same as traditional voice line quality. There is no longer the delays, one way voice and drop outs that in days gone by used to be the stigma of VoIP.

Provision of VoIP Services with Exetel

Exetel provides VoIP services by connecting customers via their Exetel Fibre service to its own VoIP switches and then delivering national calls, calls to mobiles and international calls over toll quality lines from its upstream provider, Verizon.

When you order a VoIP service, you are allocated a telephone number (called a "DID") and it is ready for use as soon as you set up your ATA/Modem. See the VoIP set up guides on the left sidebar menu to do this.

Billing period and Bill Issue date

Calls are billed in arrears for the previous calendar month.

The invoice is due and payable on or soon after the 1st day of each calendar month.

With an active fibre service your VoIP calls will show on these invoices.

For More information on VoIP such as VoIP Setup Guides and Frequently asked questions, please click here.