Residential Telephone Services
Exetel currently has 3 traditional landline telephone service offerings, sometimes referred to as 'plain old telephone service' or POTS.
These telephone services are delivered over the public switched telephone network (PSTN).
Two telephone service offerings provide the full telephone service, including line rental and Exetel bills you both for calls and monthly line rental.
Wide-area Coverage Full Telephone Service
Local Calls
20 cents (per call)
* National Calls
15 cents (per minute)
* Calls to Mobiles
35 cents (per minute)
Calls to 1300
30 cents (per call)
Calls to 1800
No Charge
* These calls incur a connection charge of 35 cents per call
The international call rates and other rates for this service are located at http://www.exetel.com.au/a_telephone_charges.php
Monthly Line Rental is $25.00 on a 12 month contract.
Charges listed above include GST.
National, International and calls to mobile rates are per minute and are billed in 1 second increments.
All rates quoted here are subject to change without notice.
Telephone services are provided under the terms and conditions that can be viewed by clicking here
Optus-Coverage Full Telephone Service
For customers who have the Exetel ADSL2+ and telephone service product (Bundle service) on Optus exchanges, the call rates are here:
Standard Australian Call Rates
Local Calls
20 cents (per call)
* National Calls
15 cents (per minute)
* Calls to Mobiles
35 cents (per minute)
Calls to 1300
30 cents (per call)
Calls to 1800
No Charge
* These calls incur a connection charge of 35 cents per call
The international call rates for this service are located at http://www.exetel.com.au/a_adsl2_wireline.php
Charges listed above include GST.
National, International and calls to mobile rates are per minute and are billed in 1 second increments.
All rates quoted here are subject to change without notice.
Telephone services are provided under the terms and conditions that can be viewed by clicking here
One telephone service offering provides a 'pre-select' service, allowing the provision of long distance calls only and Exetel bills you only for calls made.
Competitor Call Cost Comparison
Call type
Telstra*
Optus*
iPrimus*
AAPT*
Iinet*
Exetel
% Saving
Local
$0.20
$0.30
$0.18
$0.19
$0.20
$0.20
0 - 5%
Intercapital
$0.20
$0.80
$0.17/$0.20
$0.20
$0.17
$0.15
12 - 25%
National
$0.20
$0.80
$0.17/$0.20
$0.20
$0.17
$0.15
12 - 25%
Mobile
$0.36
$0.80
$0.33
$0.35
$0.37
$0.35
5 - 10%
Flagfall
$0.45
$0.45
$0.39
$0.39
$0.39
$0.35
10 - 22%
* As indicated on these companies websites - dated 15/03/2011
In early 2010, Telstra commenced billing in 60 second (one minute) increments.
This has the effect of increasing the cost of calls.
Here is a comparison of savings to be made on some typical calls if they were made via Telstra compared to Exetel:
Carrier
Call Cost *
Flag fall
Total Cost of Call
% Saving
For a national call of 2 minutes, 25 seconds
Telstra
$0.60
$0.45
$1.05
Exetel
$0.36
$0.35
$0.71
32%
For a national call of 4 minutes, 45 seconds
Telstra
$1.00
$0.45
$1.45
Exetel
$0.71
$0.35
$1.06
27%
For a call to mobile of 3 minutes, 5 seconds
Telstra
$1.44
$0.45
$1.89
Exetel
$1.08
$0.35
$1.43
24%
For a call to mobile of 5 minutes, 55 seconds
Telstra
$2.16
$0.45
$2.61
Exetel
$2.07
$0.35
$2.42
7%