Here at Exetel, we use a calendar month billing cycle. This means that when you first start your ExeSim mobile service, it is highly likely that it will be in the middle of a billing cycle. The Exetel billing cycle is the 1st to the last day of the month.
What this means for you, is that for the first month your bill may be higher than the standard monthly charge, as it may include the following full month in advance and part month charges, depending on when you started.
The part month charges mean that instead of receiving the full included value allocation/s, and being charged for a full month, we apply the allowance/s and charges as a pro-rata amount of the full month. In other words, when you receive your first bill, the allocated usage and monthly access fee will be calculated and charged based on the number of days remaining in the current bill cycle.
Barry orders a new Mobile service on the 13th of a 30 day month, and activates his service on the 15th of the month.
The pro rata calculation would be calculated as below;
- Monthly Plan Cost: $19.99
- Included Talk, Text & MMS: $300.00 + $200.00 = $500.00
- Included Data: 1,500MB
Number of Remaining Days
(Number of days in the month) - (number of days elapsed) = (remaining days)
30 - 15 = 15
Pro Rata Plan Cost
(Monthly plan cost) ÷ (number of days in month) x (remaining days) = (pro rata monthly cost)
$19.99 ÷ 30 x 15 = $10.00
Pro Rata Included Talk, Text & MMS
(Included Talk + Text & MMS) ÷ (remaining days) = (pro rata Included Talk + Text & MMS)
($300 + $200) ÷ 30 x 15 = $250 being $150 Talk + $100 Text & MMS
Pro Rata Included Data
(Included Data) ÷ (remaining days) = (pro rata Included Data)
1500 ÷ 30 x 15 = 750MB
After the first bill, your monthly bill and included value allowance/s will be applied in full as per the critical information summary associated with your plan.