Current Specials

Current ADSL Services Status

Current maintenance & outage updates

Click to view Current maintenance & outage updates

Current Services Status

  Service Status Last Known Issue View
Status Carrier Outage - DSL Telstra No Known Issues 01 February 2012 View
Status System Issues No Known Issues 16th October 2011
Status Unplanned Network Outage No Known Issues 10th January 2012 View
Status Network Issues 31th January 2012
Status Exetel Maintenance No Known Issues 4th December 2011 View
Status Download Speed No Known Issues 3rd November 2008 View
Status Hosted Services No Known Issues 13th November 2008 View
Status Connection Issues No Known Issues 21st October 2010 View
Status Website Hosting No Known Issues 16th May 2006 View
Status E-Mail No Known Issues 24th June 2009 View
Status Browsing No Known Issues 12th Dec 2007 View
Status Webmail No Known Issues 24th Apr 2006 View
Status Exetel Helpdesk No Known Issues 3rd June 2008 View

Current Bandwidth Usage

To check that there isn't some sort of contention on any link in the Exetel network that might be temporarily affecting your speeds, you can check all of the usage graphs for every Exetel link in your Exetel User Facilities here: https://www.exetel.com.au/members/a_network.php.

Possible Problems Within Your Control

Over 95% of the support calls received by Exetel's help desk personnel turn out to be something, usually very simple, wrong with the user's equipment, settings or software. If, when you check the various status reports on this page there is nothing obviously wrong with either the parts of the network that Exetel controls or there are no notices from Telstra on outages/problems on their parts of the network it would be quite beneficial for a user to use the check lists below to determine whether they can resolve whatever difficulty they are experiencing themselves.

Please click on the self diagnostic check lists below to see if you can resolve a problem you are experiencing: