Current ADSL Services Status
| Service | Status | Last Known Issue | View | |
 |
Exetel Maintenance | None Planned | 2nd Jan 2008 | View |
|
Hosted Services | No Known Issues | 9th Oct 2007 | View |
|
Network Issues | No Known Issues | 9th May 2008 | View |
|
Download Speed | No Known Issues | 12th March 2008 | View |
|
Connection Problems | No Known Issues | 26th June 2008 | View |
|
Website Hosting | No Known Issues | 16th May 2006 | View |
|
No Known Issues | 26th May 2008 | View | |
|
Webmail | No Known Issues | 24th Apr 2006 | View |
|
Browsing | No Known Issues | 12th Dec 2007 | View |
|
VOIP | No Known Issues | 22nd May 2008 | View |
|
Exetel Helpdesk | No Known Issues | 3rd June 2008 | View |
Current Bandwidth Usage
To check that there isn’t some sort of contention on any link in the Exetel network that might be temporarily affecting your speeds, you can check all of the usage graphs for every Exetel link in your Exetel User Facilities here: https://www.exetel.com.au/members/a_network.php.
Possible Problems Within Your Control
Over 95% of the support calls received by Exetel’s help desk personnel turn out to be something, usually very simple, wrong with the user’s equipment, settings or software. If, when you check the various status reports on this page there is nothing obviously wrong with either the parts of the network that Exetel controls or there are no notices from Telstra on outages/problems on their parts of the network it would be quite beneficial for a user to use the check lists below to determine whether they can resolve whatever difficulty they are experiencing themselves.
Please click on the self diagnostic check lists below to see if you can resolve a problem you are experiencing;
Drop Out Problems
Slow Download Problems
Slow Browsing Problems
Modem Setup Problems
Removing Speed Slowers
