• ADSL1
• ADSL2

Infrastructure Used To Provide High Speed DSL Services

Exetel Pty Ltd can provide a highly reliable, business grade ADSL service suitable for businesses that need both speed and a guaranteed level of up time to operate their key business communication services.

The Exetel provided ADSL Service Level Agreement can be provided on either a business hours or 24 x 7 basis. The price difference is only $50.00 per month to ensure that a user can log faults whenever they occur and get a resolution time of 4 hours from the time the fault is logged which, if the business operates its web based /internet based services 24 hours a day is a sensible 'insurance policy'.

Using Exetel to provide high speed, high reliability communication and internet services will provide the high reliability a business needs but at a price that is more affordable than that of any other provider of ADSL services in Australia.

Connecting To Exetel's Business Grade ADSL Services

To connect to Exetel's high speed ADSL services you will need a router/firewall.

Exetel will configure an ADSL modem/router and physically connect it to the DSL line and test the circuit to ensure that it operates to specification. All you then need to do is to plug in an Ethernet cable from the Exetel provided router to your router to activate the service.

The modems/routers we provide remain our property and if you discontinue the service both the DSL line and the modem/router are de-commissioned and may not continue to be used by you. The router/modem provided may not be used for any purpose other than terminating the ADSL line and for the physical connection of the customer's network via its own router. Specifically the customer must not make any changes to the router's IOS or to its configuration.

Telephone Line Required

The line required to connect to the business grade ADSL service is provided by Exetel within the quoted prices and does not affect your other telephone lines and services.

Installation Time Frames

It takes around 30 working days from the date an application is received by us to the date that the service will be installed and activated. Once an application is received a planned installation date will be given within 7 days and the actual date will be confirmed within 21 days.

Availability

Exetel's ADSL services are available in many areas of Queensland, NSW, Victoria, South Australia, the ACT, Tasmania and Western Australia.

Further Information On These Services

If you wish to discuss any aspect of these small business plans please call:

Phone:(02) 8030 1002 - Option 1 (Sydney Users) or 1300 393 835 - Option 2 (Nationwide).

OR

Email: smallbusiness@exetel.com.au