To apply for a VoIP number and access you need to complete an on line application. The on line application form can be viewed in its entirety on your computer screen and, before submitting it, we strongly recommend that you review each field to ensure that you have entered all of the requested data correctly.
Once you have submitted the on line application a confirmation message will appear on the screen describing the steps to be taken, and the timeframes involved, in processing your application. Please take a few moments to read this information as it should be of assistance to you in fully understanding the implementation process and the likely time frames.
Once the confirmation message is displayed you will have the option to print out a copy of both the application form and the application confirmation for your records and, again, we strongly recommend that you do this.
If you have put in a valid, and operating, email address in your application you will also receive the confirmation by email.
After you have submitted the application you will receive your Direct Indial Number and your user name and password by email. If you have ordered VoIP hardware you will normally receive that within two working days of submitting your application.
Existing ADSL user: Click here to order VoIP services from Exetel Pty Ltd.
Existing Wireless user: Click here to order VoIP services from Exetel Pty Ltd.
Click here to order Residential VoIP services from Exetel Pty Ltd
Click here to order Business VoIP services from Exetel Pty Ltd
Click here to order Business PSTN to VoIP services from Exetel Pty Ltd
Click here to check the status of a Business PSTN to VoIP application
|Residential Sales||02 8030 1000||Option 1|
|1300 393 835||Option 1|
|Small Business Sales||02 8030 1002||Option 1|
|1300 393 835||Option 2|
|Corporate Sales||02 8030 1040||Option 1|
|1300 393 835||Option 3|
|Residential||02 8030 1000||Option 2|
|Small Business||02 8030 1002||Option 2|
|Corporate||1300 190 525|
|Residential||02 8030 1000||Option 3|
|Small Business||02 8030 1002||Option 3|
|Corporate||02 8030 1065|