News from 2004
January 2004| 18th January 2004 | Exetel Enters the ADSL Market |
Exetel Pty Ltd, which for the previous three years has provided communications consulting services to several telecommunications companies and whose personnel have materially assisted in the set up of four Internet ADSL service providers, today entered the ADSL internet market in its own right with a series of highly competitive ADSL plans via the web site www.exetel.com.au Exetel will provide ADSL services via its own facilities located in a Data Centre in the Sydney CBD using Telstra ‘tail’ circuits to connect customers to Exetel and IP bandwidth from Powertel to connect to the Internet.
| 20th January 2004 | Exetel Enters The SHDSL Market |
Exetel has signed a contract with RequestDSL Pty Ltd to re-sell Request’s SHDSL tail circuits and provide internet services via its own facilities to those customers who select Exetel for 1mbps x 1 mbps or 2 mbps x 2 mbps internet connections.
February 2004| February 12th 2004 | Exetel Receives First Orders From New Users |
Exetel Pty Ltd today activated on line order processes for new ADSL users via its web site. ADSL services from Exetel are only available to users within NSW.
| February 17th 2004 | First Users From Other ISPs Transfer To Exetel |
Exetel Pty Ltd today activated on line order processes (churn/fast transfer) for users of other ISP's ADSL services with a zero transfer fee.
The first transferees were from Swiftel, TPG, Netspace and Pacific Internet
| February 24th 2004 | First ADSL Users On Line With Exetel |
The first ADSL users were connected to the Exetel Internet service today.
March 2004| March 1st 2004 | Exetel Introduces 8 hour Uncounted Download Period |
From March 1st downloads made between 12 midnight and 8 am will not count towards the download allocation on any Exetel ADSL plan.
This significant benefit is a bonus that may be withdrawn at any time by Exetel but there are no plans to do that.
| March 18th 2004 | Exetel Receives 1,000th ADSL Application |
Just over 2 months after Exetel activated its on line order process for ADSL it has received its 1,000th ADSL application.
Currently over 600 ADSL users are already connected to Exetel’s ADSL services; approximately 400 in the Sydney metropolitan area and 200 in regional NSW.
April 2004| April 11th 2004 | Exetel Receives 2,000th ADSL Application |
Less than one month after receiving its 1,000th ADSL application from a NSW customer, Exetel has received the 2,000th ADSL application.
There are currently over 1,400 NSW customers using the Exetel ADSL service.
| April 16th 2004 | Exetel Installs First Game Servers |
Today Exetel commissioned the first three high power servers to provide quick access on line gaming to Exetel ADSL users.
Exetel has appointed a dedicated games server project manager and the first games will be available to Exetel and non Exetel users by the end of this month.
Exetel will provide a separate games web site and forum for games users as soon as the final work has been completed; scheduled for early next month.
Exetel will add servers to this facility as and when demand grows
May 2004| May 3rd 2004 | 1,000th Netcomm Modem Shipped |
An increasing percentage of people signing up for Exetel ADSL services also order a modem to be supplied via Exetel.
Exetel are a re-seller for Netcomm Limited and over 1,000 Exetel customers have now acquired their ADSL modem via Exetel.
| May 25th 2004 | 3,000th ADSL Customer Connects To Exetel |
Just after 6 pm this evening the 3,000th NSW ADSL customer connected to the Exetel ADSL service.
There are now over 2,000 Sydney metropolitan users and almost 1,000 users in other areas of NSW.
Over 500 of these users have transferred from other ISP’s ADSL services.
June 2004| June 14th 2004 | Exetel Adds Second Upstream IP Provider |
Exetel Pty Ltd has signed a contract with Optus for the provision of additional upstream IP connectivity. Prior to this, Exetel has exclusively used Powertel to provide upstream IP connectivity.
As Exetel’s ADSL user base has grown it has always been planned to introduce successive layers of redundancy in to the Exetel service. The contract with Optus is the first major part of this process.
Under this contract Exetel will also now offer Optus’ SHDSL ‘ tail circuits allowing it to offer SHDSL services in all other States and Territories of Australia rather than only in NSW as has previously been the case.
July 2004| July 10th 2004 | Exetel Receives 5,000th ADSL Application |
At a little after midday today Exetel received its 5,000th ADSL application from a NSW customer. Currently there are over 4,000 ADSL users connected to the Exetel NSW service.
| July 21st 2004 | Exetel Enters The Wireline Telephone Market |
Exetel today concluded a contract with MCI to provide wholesale minutes to Exetel which will allow Exetel to offer very low cost long distance calls to its ADSL and SHDSL customers.
August 2004| August 8th 2004 | Exetel Now Offers Wireless Broadband To Sydney Users |
Exetel Pty Ltd has signed a contract with Unwired Pty Ltd to resell the Unwired broadband service throughout Sydney.
The Unwired service is not available everywhere in Sydney but Unwired state that their aim is to provide wireless broadband to over 90% of Sydney residents before the end of 2004.
| August 11th 2004 | 5,000th NSW ADSL Customer Connects To Exetel |
A little before 12 noon today the 5,000th NSW customer connected to the Exetel ADSL service.
September 2004| September 1st 2004 | Exetel Provides 100% Uptime in First Six Months |
In the first full six months of offering ADSL services to NSW customers Exetel has provided 100% up time with no unplanned outages during that period.
| September 4th 2004 | Exetel Receives 1,000th Wireline Telephone Order |
Exetel now has more than 1,000 NSW customers using its long distance telephone services. The majority of these customers also uses Exetel’s ADSL services and includes residential, small business, medium business, foreign consulates and charity organisations.
| September 30th | 200th Wireless Customer Connects To Exetel |
The 200th wireless customer connecting via the Unwired wireless network connected to Exetel today.
October 2004| October 1st 2004 | 1,500th Other ISP Customer Transfers To Exetel |
The 1,500th customer from another ADSL ISP has now transferred to Exetel. Approximately 22% of all Exetel customers have decided to use Exetel for their ADSL services rather than the ones they were receiving from another ISP.
In the same period 15 customers have chosen to leave Exetel and get their ADSL services from another ISP.
| October 26th 2004 | 2,000th Wireline Telephone Customer Joins Exetel |
More than 2,000 customers now use Exetel for their long distance telephone services (which include calls to mobiles).
Many of these users also use Exetel’s ADSL services but an increasing number, particularly small businesses sign up for only the telephone services.
November 2004| November 29th 2004 | Exetel Connects 10,000th ADSL NSW Customer |
Exetel now has over 10,000 NSW ADSL customers connected just over nine months after the first ADSL customer connected to the Exetel ADSL service.
| November 30th 2004 | 100% ADSL Uptime For Ninth Successive Month |
In the nine months that Exetel has been offering ADSL service to NSW users there has been no unplanned downtime in the Exetel ADSL network
December 2004| December 10th 2004 | Exetel Doubles NSW PoP Processing Power |
Over the next 2 weeks Exetel will deploy two additional high end Cisco routers to duplicate the functions of the current 2 high end routers that process functions for over 10,000 Exetel internet users.
Only a very small period of disruption to end user services is anticipated during this significant upgrade.
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