Specials

Exetel Business Web Site Hosting Terms & Conditions

Description Of Service

Your web site is hosted on Exetel web servers at our Sydney point of Presence.

For this service you will pay a once only set up fee and an annual hosting fee.

What You Need To Do:

  1. Have a domain name and a DNS (Zone file) record for www (or whatever you want your web server to be called) for your domain.
  2. Complete the Web Site hosting request form here.
  3. When you receive a confirmation email from Exetel, upload your web site via ftp to the server.
  4. If your domain name is not hosted by Exetel, have the web site record changed to point to the new server. Your new zone record should look like this:

    www     CNAME     ef.exetel.com.au.

What Exetel will do:

  1. On receipt of your application we will create a server for www.[your domain name], and an ftp account and password to enable you to upload your web site files.
  2. If you have your domain name hosted with us, we will make the appropriate change to your zone file.
  3. Send you an email confirming this has been done, with the ftp username and password.

Limits Of The Service:

  1. Exetel will not train you or help you with setting up your web site, html, scripting or database setup. Basic web sites can be set up with something as simple as a word processor. Professional, commercial web sites require a professional with expert knowledge in that field.
  2. Exetel will not change your www record if your domain name is not hosted by Exetel. You will need to contact your domain name hosting supplier and have them change it.
  3. There is no hard limit on the size of your web site. We believe the web hosting package you sign for will be what you use. We will periodically audit web directory usage, database size and web site traffic volume and let you know if there is a problem.
  4. Front page extensions are not available.
  5. If you misuse the server features (ie create processes or scripts that degrade the server), use the site for any illegal activities (including storing copyright material you do not have permission to use), or spam, or allow your site to be insecure enough to be hacked by someone who does; Exetel will SHUT DOWN THE SITE WITHOUT NOTICE. When you notice your web site is down, you can contact us and we will bill you for time and materials for any damage and cost of recovery.
  6. Exetel make no backups of your web site data. While every effort is made to ensure your data is safe and always available, Exetel makes no copies and does not keep archives of web space or database data.

Things to note:

Your web site will be hosted on an Apache 2.0 web server. Php mod is enabled. Perl, and cgi scripts can be added in /cgi-bin from your web root directory. If you want a specific directive enabled for your site, email the correctly formatted directive to businesssupport@exetel.com.au and we will add it to your vhost config.