OUTAGES

Our mobile supplier, Telstra, is currently experiencing a significant local 4G outage affecting services in Barney Point, Boyne Island, Callemondah, Clinton, Coral Sea, Gladstone Harbour, Glen Eden, Kin Kora, New Auckland, O'Connell, South Gladstone, South Trees, Sun Valley, Tannum Sands, Telina, Toolooa, and West Gladstone (QLD 4680 and 4800).

The outage is due to a site failure, resulting in a loss of 4G mobile coverage. Overlapping coverage from other carriers may not be available.

Approximately 4,069 services may be impacted.

Telstra technicians are currently working to restore the affected services.

The estimated time of restoration is not yet available.

The next update will be provided on 25 Jul 2026 at 11:04 AEST.

Our mobile supplier, Telstra, is currently experiencing a significant local outage affecting services in Beecher, Byellee, Callemondah, Clinton, West Stowe, and Yarwun in QLD 4680 and 4694.

4G service outage due to a site failure. There is a loss of mobile coverage, and overlapping coverage from other carriers may not be available.

Approximately 1,061 services may be impacted.

Telstra technicians are currently working to restore the affected services.

The estimated time of restoration is not yet available.

The next update will be provided on 25 Jul 2026 at 11:04 AEST.

For further information on how we report major outages and significant local outages, please refer to our Outage Communications Procedure.

Outage Registers

For information about outages and outage registers, please visit the links below:

• Superloop outages register

• nbn® outages

• Opticomm outages

• Mobile network outages (Telstra Wholesale)

• Mobile network outages (Optus)

• Redtrain outages

• VoiceHub outages