ONE PLAN. BUILT FOR BRISSIE.

Absolutely! Just hop over to our 'address checker' on our nbn plan page. Plug in your address to see if you’re eligible. If you've got FTTP or HFC connection, or can score a fibre upgrade, you’re all set to jump on the Exetel’s One Plan! 

Check if your address is eligible for an nbn fibre upgrade using our address checker. Below is a list of some Brisbane suburbs that may qualify for a free fibre upgrade according to Review.org’s Compare NBN Plans Brisbane: Find the best providers, webpage (2025):  

Acacia Ridge, Anstead, Arana Hills, Ashgrove, Augustine Heights, Bardon, Bellbowrie, Boondall, Bracken Ridge, Bridgeman Downs, Brookfield, Bulimba, Cannon Hill, Carindale, Carseldine, Chermside, Darra, Drewvale, Durack, Eight Mile Plains, Ellen Grove, Fig Tree Pocket, Forest Lake, Fortitude Valley, Geebung, Gumdale, Inala, Kedron, Kenmore Hills, Keperra, Kuraby, Mansfield, Milton, Moggill, Newstead, Norman Park, Oxley, Paddington, Pallara, Pulenvale, Robertson, Rochedale, Rochedale South, Runcorn, Salisbury, Seventeen Mile Rocks, Sinnamon Park, Stafford, Stretton, Sumner, Sunnybank, Sunnybank Hills, Teneriffe, The Gap, Tingalpa, Toowong, Upper Kedron, Virginia, Wakerley, Wavell Heights, Willawong, Yeerongpilly, Zillmere.

More and more folks in Australia, especially in big cities like Brisbane, are hopping online these days. With everyone spending more time on the internet and using a ton of connected gadgets (yeah, we see you, air fryer), we really need faster speeds to keep up with the demand. The Exetel 500 Mbps (TES: 500/40) plan is a solid pick to handle all that online activity. 

Forget the promo bait. This is internet that plays it straight — and keeps it that way. 

For $80 a month, you get 500 Mbps (TES: 500/40Mbps). No limited-time deals, no sneaky fees hiding in the shadows, just fast, reliable internet at a price that doesn’t change the moment you get comfortable. 

Sure, some other plans might look cheaper at first glance. But most of the time, that price is only temporary. Give it a few months, and suddenly your “budget deal” turns premium and not in a good way. One minute it’s $65, next it’s $95, and now you're stuck paying more for the same thing. That’s what we call the Lazy Tax and Brissie households are copping it more than they should. 

That’s why we launched the One Plan. No intro pricing. No expiry dates. No tiny-font gotchas. Just a fair, flat price that won’t creep up on you six months down the track. 

And it’s not just about the price. You also get smart tools to match your lifestyle. Craving extra speed for a big download? Hit Warp Speed. Heading off for a week or two? Hibernate lets you dial it down. Need to troubleshoot a dodgy connection? Exray’s got your back. It’s all packed into the Exetel app, which, let’s be honest, is actually a pleasure to use. 

Plenty of Brisbanites have already made the switch and they’re not looking back. If you're ready for internet that respects your time and your wallet, the One Plan might be just what you’ve been waiting for. 

If you're experiencing internet issues, please check our network outage page to see if there are any nbn problems in your area. If you're an Exetel customer, remember to use the new Exray feature in the Exetel app to troubleshoot any connection problems. For more information, simply visit our Exray page.